Dear Kinko's

[Recycled from 01:23, 20 December 2004]

First of all, folks, thank you for putting comment cards in your shop. That was considerate and, if I may say, courageous of you.

We do quite a bit of photocopying, and we used to do a lot of it at Kinko's, but all that changed when you started using this "card" system, demanding that we buy prepaid cards, feed them with money, insert them into the machines, take the card to a cash register at the other end of the store and wait for someone to come to take our money, &c., &c.

We were in the other day to photocopy our Christmas letter, because the independent copy shop downtown wasn't open on Sunday. Our experience at your shop reinforced our resolution not to go to Kinko's ever again.

Thank you, Kinko's, for making it easier for us to support locally-owned businesses.

[Update: Still haven't gone back, either.]

//The Magic 8-Ball says, "Do the right thing."\\